Refund policy

Shipping Policy

Last updated: May 2026

Thank you for shopping with Áyang Studio. All orders are shipped from Shanghai, China.


Processing Time

Orders are typically processed within 3-15 business days after payment confirmation. During product launches, holidays, or promotional periods, processing times may be extended.


Shipping Destinations

We currently ship to:

  • Singapore
  • Malaysia
  • Thailand
  • Indonesia
  • Philippines
  • United States

Additional destinations may be added in the future.


Estimated Delivery Times

  • Southeast Asia: 3–8 business days
  • United States: 6–12 business days
  • Europe: 7–15 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.


Duties and Taxes

International orders may be subject to customs duties, import taxes, or other local charges. These fees are the responsibility of the customer.


Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.


Lost or Delayed Shipments

If your package is significantly delayed or appears lost in transit, please contact us at: info@ayangstudio.com

We will do our best to assist you.